BRND Group (ABN 35 684 104 005) ("BRND", "we", "us", "our") is a marketing consultancy based in Melbourne, Australia. This policy explains what personal information we collect, how we use it, and the rights you have. It applies to brndgroup.com.au and to all enquiries and engagements with us.
We collect only the information we need to respond to you and carry out our work:
We do not collect sensitive information as defined under the Privacy Act.
We do not knowingly collect personal information from individuals under the age of 18.
We use your information to:
We collect and handle your information on the basis of our legitimate business purposes and your reasonable expectations in dealing with a professional services firm. We do not sell your personal information. We will not use it for a purpose unrelated to why you gave it to us.
If we send you direct marketing communications, each message will include a clear and easy way to unsubscribe. We will act on any unsubscribe request promptly.
We may share your information with trusted third-party service providers who assist us in operating our business, including email platforms and analytics tools. These providers are required to handle your information confidentially and only for the purpose we have engaged them.
Some of these providers may store or process data outside Australia. Where this occurs, we take reasonable steps to satisfy ourselves that those providers handle personal information in a way that is consistent with the Australian Privacy Principles, including by reviewing their privacy and security commitments.
We may also disclose personal information where required or authorised by law.
We do not sell, rent or trade personal information to third parties.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. We retain information only for as long as it is needed for the purpose it was collected, or as required by applicable law, after which it is securely destroyed or de-identified.
This site uses minimal cookies for basic functionality and aggregated analytics. You can disable or manage cookies through your browser settings. Some parts of the site may function differently if cookies are disabled.
You have the right to request access to, or correction of, the personal information we hold about you. You may also raise a privacy concern or complaint by contacting us at:
Email: hello@brndgroup.com.au
We will acknowledge your request promptly and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
We may update this policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on this page, with its effective date shown at the top.