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Capital Airport Group Aviation & Property

Two teams, one plan.

Five brands, two teams, and no shared strategy connecting them - built back into one direction the whole team owned.

Sector
Aviation & property
What we did
Marketing strategy, facilitation and a co-built marketing roadmap
Engagement
A four-phase program, from leadership alignment to a joint plan
Five brands, one direction
Brindabella Business Park
Majura Park
Canberra Airport
Constitution Place
Denman Prospect
The situation

The people and the work were in place. The strategy connecting them was not.

Capital Airport Group had five brands, marketing managers who owned them, and a creative team who made the work. But there was no updated strategy for each brand, and no shared way of building one.

Strategy was handed to the creatives to execute, not built with them. So the thinking and the making were pulling in different directions.

What was missing

An agreed strategy, and a way of working that connected direction to delivery.

There was no up-to-date strategy for each brand, and no way of working that connected the people who set direction to the people who made the work. Without a plan the whole team had a hand in, every handover risked pushback instead of buy-in.

Marketing managers and the creative team working together in a facilitated session
What we did

We had each team build the strategy - not receive it.

We worked with the marketing managers first, giving them a clear strategy template to build each brand's direction on. They developed it themselves and presented it back - so the strategy was genuinely theirs.

Once each strategy was ready, the managers presented it to the creative team with clear pillars and KPIs. Then we ran a second session with both teams together, co-building a six-month activity roadmap.

The whole engagement ran across four phases - leadership alignment, managers building strategy, the handover to creatives, then the joint roadmap.
The outcome

One team, clear ownership, consistent execution across five brands.

By the end the creatives had clarity on the strategy and the managers had a plan the whole team owned. No pushback - the two teams that had been pulling in different directions were working from one shared roadmap.

5brands aligned to one direction
4phase engagement, leadership to delivery
1six-month roadmap, co-built by both teams